Managers at every level of the organization, from frontline supervisors and team leads to CEOs and senior executives, need to be careful about how they wield their authority. A manager who, by their action or inaction, lowers the ability of their people to engage in important issues and challenging situations in an open, balanced, non-defensive way, is by definition managing ineffectively.
Leadership is a tremendous responsibility. It gets messy, and it’s extremely hard work. The good news: there is a playbook for what great leaders do—to win and to last: The Power of Playing Offense.